FAQ
Frequently Asked Questions
The Hello New Hair™ Smart Comb products are backed with a 1 year warranty, a 30 day money back guarantee and free shipping! We also offer a lifetime warranty for $5!
Hello New Hair™ Smart Comb orders are fulfilled and then shipped to anywhere in the United States in an average 5-10 days.
The Hello New Hair™ Smart Comb is an innovative hair and scalp care device designed to stimulate natural hair growth and improve overall hair health. It combines advanced light therapy with scalp massage to awaken dormant hair follicles. The blue light regulates scalp oil secretion, the red light enhances scalp activity and nutrient absorption, and the pink light ensures maximum nutrient absorption. The comb also offers three-in-one functionality with EMS, RF, and EP technologies to rejuvenate your hair and scalp. Additionally, the built-in liquid or oil applicator directs your chosen product to the root of your hair follicles for efficient and mess-free application.
Absolutely!
The Hello New Hair ™Smart Comb is designed to cater to all hair types, whether your hair is straight, curly, or wavy. It's gentle on your hairline and promotes overall scalp health.
For optimal results, we recommend using the comb as part of your regular hair care routine. Daily or every other day usage is typically suitable, but you can adjust the frequency based on your individual needs and preferences.
Yes, you can use your preferred hair treatments, serums, or oils with the Hello New Hair™ Smart Comb. The built-in applicator is compatible with various hair care products, allowing you to customize your hair care routine to suit your specific needs.
We recommend using the comb for about 10 minutes during each session. After this time it automatically shut-down.
To clean the comb, ensure it is turned off and unplugged. Use a soft, damp cloth to wipe the comb's surface gently. Avoid using abrasive materials or harsh chemicals. Store it in a cool, dry place when not in use.